Privacy Policy

Privacy Policy for Relationship Academy Effective Date: 20th December 2024 

1. Introduction 

Welcome to Relationship Academy. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any way. We are committed to safeguarding your data and ensuring compliance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect 

We may collect and process the following personal data: 

• Contact Information: This includes your name, email address, phone number, and any other details you provide when contacting us or signing up for our services.
• Account Information: If you create an account, we may collect information such as your username and password.
• Service Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.
• Payment Information: If you purchase services, we collect payment information through secure payment processors. We do not store your payment card details.

3. How We Use Your Information 

We use your personal data for the following purposes:

• To Provide Services: To manage your account, provide the services you request, and communicate with you regarding your queries and bookings.
• To Improve Our Services: By analysing data, we can enhance our offerings and ensure a better user experience.
• To Send Marketing Communications: With your consent, we may send you newsletters, promotions, and other marketing materials. You can opt-out at any time.
• To Comply with Legal Obligations: To fulfil our responsibilities under applicable laws and regulations.

4. Legal Basis for Processing Personal Data 

We process your personal data based on the following legal grounds:

• Consent: When you provide your information for specific purposes (e.g., signing up for newsletters).
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When we need to comply with legal requirements.

5. Data Retention 

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. After this period, we will securely delete or anonymize your data.

6. Your Rights Under GDPR 

You have the following rights regarding your personal data:

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data when there is no longer a legitimate reason to retain it.
• Right to Restrict Processing: Request a limitation on the processing of your data.
• Right to Data Portability: Request a copy of your personal data in a machine-readable format.
• Right to Withdraw Consent: Withdraw your consent for processing at any time where we rely on consent.
• To exercise these rights, please contact us using the details provided in this policy.

7. Sharing Your Information 

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, provided they agree to keep your information confidential.
• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

8. Data Security 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is absolutely secure.

9. Cookies 

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyse web traffic and improve our services. You can choose to accept or decline cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

11. Contact Us 

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

Email:  hello@relationshipacademy.xyz